Moss Vale’s only Hardware store for all your Garden, Landscape, Paint, Timber, Tools & Kitchen needs.
Home Timber & Hardware is the home of quality products and expert advice. We are committed to delivering an unmatched level of customer service and expertise, so our wide range of timber, hardware and building materials also comes with the promise of friendly, personal service.
From hardware products to paint, building and plumbing materials, power tools, hand tools, and everything for your outdoor and gardening needs, Home Timber & Hardware remains the preferred destination for consumers looking for high quality tools, competitively priced hardware and expert advice.
#1 IN CUSTOMER SERVICE
Home Timber & Hardware has been crowned 2014 Hardware Store of the Year at the International Customer Service Professional (ICSP) awards, beating other leading hardware brands for the title including Bunnings, Masters and Mitre 10.
The awards examine the attitudes of Australians to customer service and the frequency they receive it by individual brands. The awards benchmarked 200 companies to identify customer service leaders.
Home Timber & Hardware scored no. 1 in customer service for the hardware category.
Respondents to the ICSP Customer Service Survey were all asked the same question, “How would you rate the quality of service you have received in the last 6 months?” regardless of category, making the Award win comparable across a wide range of categories.
The accolade is down to the hard work and dedication each and every person working in a Home Timber & Hardware store puts into delivering on our customer service promise.