Need crisis support now? We’re here to help.

Who are We?

Lifeline Macarthur is member of the national Lifeline network. We work towards Lifeline’s vision of an Australia free of suicide and strive to create an inclusive community wherein people are able to give and receive competent care anywhere, anytime.

What We do:

Lifeline Macarthur delivers a range of free crisis support services to the people of South West Sydney, Macarthur and Southern Highlands.

13 11 14 Telephone Crisis Support Line

Our 13 11 14 Crisis Support Line is available to all Australians 24/7. If you need someone to talk to, please call and connect with someone who cares. We’re here to help.

Suicide Awareness & Prevention Support
We are dedicated to reducing suicide rates in the community that we serve and have a range of suicide awareness and prevention resources available to individuals, businesses and other organisations.

We hold courses throughout the year to train volunteer Telephone Crisis Supporters (TCS).

Suicide Bereavement Support
Our Suicide Bereavement Support Group runs on the fourth Wednesday of each month for those left behind. Many people have found comfort through this group.

Financial Counselling
Our accredited financial counsellors are available Monday to Friday to anyone requiring help with budgets, income planning, managing expenses, financial advocacy and general advice.

UWS Psychology Clinic
We have partnered with the University of Western Sydney to provide a general psychology clinic specialising in mood disorders, stress-related conditions and anxiety disorders. The clinic operates Wednesday, Thursday and Friday. All ages are welcome.

Tool kits & Resources
We provide a range of tool kits to the public on such topics as suicide risk and prevention, suicide bereavement, domestic violence, panic attacks, coping with grief, and managing stress.

Our Retail Shops
Lifeline Macarthur operates seven retail stores which sell new and pre-loved items, such as clothes, books, household appliances, collectables, toys, reconditioned white goods. Four stores now feature fabulous retro and vintage treasures. Our stores help us raise money to provide our free services to the community.

Our Mission:

“To provide specialised telephone crisis support and companion services where people are accepted, helped and supported by competent, accredited, specialised counsellors and the core of which is our 24-Hour crisis telephone crisis support service.” 

Opening Hours


9:00am - 5:00pm


9:00am - 5:00pm


9:00am - 5:00pm


9:00am - 5:00pm


9:00am - 5:00pm


9:00am - 2:00pm




Our Address:

308 Clarence St, Moss Vale, NSW 2577


-34.54850433272402, 150.37343784539723