As a member of Travellers Choice the Agency has been an annual award winner since 2001, achieving a highly-coveted Silver Choice Award in 2014.
Moss Vale Cruise and Travel has been operating for more than 35 years in the Southern Highlands of New South Wales looking after local, interstate and overseas clients.
Owned and operated by Anni Baillieu since 1990, the Agency has a strong focus on all aspects of international travel. The consultancy team is very experienced and also has a wealth of expertise in cruising the rivers and oceans of the world.
The company prides itself on its personal attention to detail with every booking, whether domestic or international.
Q: Why do customers choose you over competitiors?
Anni: Because we are an established business, we have excellent staff and because of incredible word of mouth referrals.
Q: What would you say are the top three skills needed to run a successful business?
Anni: A good business mind, well trained staff and a commitment to the local area – buying local products ourselves and supporting local area events/people.
Q: What has been your most satisfying moment in business?
Anni: Winning the Travellers Choice award for the last 9 years – we have consistently been in the top 30 travel agents in this national group which means we are looking after our clients as they should be looked after!